Park Air Support Services

We know that critical systems such as ATM Communications require around-the-clock support throughout their entire lifecycle.

We offer tailored services from early stage consultancy to through-life maintenance and repairs, to meet all customer expectations.

Park Air Systems is an ISO 9001:2015 accredited company.

Support When You Need It

At Park Air, we pride ourselves on our customer support, often highlighted by our customers as excellent. We believe in building partnerships with customers to deliver the right level of support at the right time.

We aim for an immediate response in times of emergency to ensure your system remains available. We also offer a range of support options from fixed cost repair and return agreements to fully serviced maintenance and support contracts.

Standard 2 Year Warranty
Extended Warranty Options Up To 5 Years
24/7 Phone Support And Diagnostics
Software Upgrades
Equipment Replacements
Maintenance Contract
Knowledge Transfer Training
Consulting

Through life Support

We provide post-sales and technical support services throughout the life cycle of systems we deliver.

All elements of Park Air solutions are designed with ease of maintenance in mind to reduce engineering overhead and maximise operational availability.

Due to our confidence in the equipment we supply, we offer a standard 2 year warranty on all Park Air supplied equipment. Extended warranty options of up to 5 years are also available.

We provide free 24/7 phone support and diagnostics throughout the life cycle of all our systems, as well as equipment replacements, retro-fitting, maintenance contracts and knowledge transfer training.

To support the smooth running of our systems we provide an information service regarding software updates, service modifications and configuration management to ensure maximum system performance.

Design Consultancy

We can provide consultancy services on a range of subjects related to RF communication system design.

With over 50 years of expertise in Product and Systems Engineering, our teams can advise on all aspects of RF site design, ground network design, network security and system integration.

Park Air design consultancy services are tailored to solve particular customer requirements or challenges. We aim to work within the constraints of existing systems and sites to provide the best options to meet your requirements.

If you would like any further information on the consultancy services we can offer, please contact us via the form below.

Contact Form